How long is the warranty for the product?
The equipment provides a warranty of 24 months or 2500 hours for the whole machine from the on-board time.
What is the typical delivery time?
Standard production time is usually 15-20 days after receiving the advanced payment. Stock items may be available for immediate delivery.
Can you provide customized products?
Yes, customized products including OEM and ODM requests are acceptable to meet specific non-standard requirements.
What are the charger specifications?
Chargers support voltages of 110V, 220V, 240V, 380V, and 415V (1 or 3 phases, 50/60HZ) with various international plug standards.
Can we request a specific color for the equipment?
Yes, multiple colors such as orange-red, white, green, and blue are available. You can provide a RAL code for custom requests.