Q: Is this potentiometer identical to the original STILL 379137 part?
A: Yes, it is designed to meet OEM dimensions, fitment, and performance standards as a direct replacement.
Q: What specific equipment is this compatible with?
A: It is primarily used for STILL electric forklifts. It may also be compatible with certain LINDE models; please verify the part number before ordering.
Q: Do you offer discounts for bulk orders?
A: Yes, wholesale pricing and bulk discounts are available for orders exceeding 10 units. Please inquire for a quote.
Q: What is the typical lead time for shipping?
A: This part is usually kept in stock and typically ships within 3 business days after order confirmation.
Q: Is technical support available for installation?
A: Yes, we provide basic installation guidance and technical datasheets to ensure correct setup.
Q: How do I handle a warranty claim?
A: Should you encounter any issues, provide your order ID and a description of the problem. We aim to respond and resolve issues within 24 hours.